Privacy Notice & Policies

Last updated: November 2026

Sean McInnes Sports Coaching Limited ("SMSC", "we", "us") is registered in England and Wales, company number 08164434. Registered office: 3 Priory Avenue, Cheam, Sutton, SM3 8LU. Email: info@seanmcinnessportscoaching.com. Phone: 07599 297305.

PRIVACY NOTICE

Who we are

SMSC is the data controller for the personal information we collect when you book a session, contact us, apply to work with us or use this website.

What we collect

Parent and carer names, email addresses, phone numbers and home addresses. Your child's name, date of birth, school and year group. Medical, allergy and additional needs information that you choose to give us so we can keep your child safe. Emergency contact details. Photo and video consent preferences. Booking and payment records (card payments are handled by our payment providers; we do not store card details). Messages you send us. Details of staff, volunteers and job applicants, including DBS and qualification checks.

How we use it

To take and manage bookings and run our sessions, clubs and camps; to keep children safe and respond to emergencies; to contact you about your bookings; to take payments and keep accounts; to meet our legal and safeguarding duties; and, if you have agreed, to send you news about our camps and clubs.

Our lawful bases

Contract (to provide the sessions you book), legal obligation (for example accounting and safeguarding), legitimate interests (running and improving our services and keeping children safe), vital interests (in an emergency) and consent (marketing emails and photos or videos). We use health information to keep children safe, for safeguarding purposes and with your consent.

Who we share it with

Our booking system (Coordinate), website provider (Wix), payment providers, the schools where we deliver sessions, event organisers such as the London Youth Games when your child takes part, and the police, local authority or other agencies where the law or safeguarding requires it. We never sell your information.

How long we keep it

Booking and financial records for up to six years. Safeguarding and incident records for as long as the law and statutory guidance require. Marketing details until you unsubscribe.

Your rights

You can ask to see, correct or delete your information, ask us to restrict or stop using it, ask for a copy to take elsewhere, and withdraw consent at any time. Email info@seanmcinnessportscoaching.com. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

This website uses essential cookies so that it works properly. We will only set analytics or marketing cookies if you agree to them, and you can change your mind at any time.

BOOKINGS, PAYMENTS AND CANCELLATIONS

Bookings are made through our online booking system and are confirmed once payment is received. The cancellation and refund terms for each club, camp or session are shown when you book. If you need to cancel, please email info@seanmcinnessportscoaching.com as early as possible.

SAFEGUARDING

Every coach holds an up-to-date DBS check and has completed safeguarding and first aid training. Our Designated Safeguarding Lead is Alison Reid. If you have a concern about a child, contact us at info@seanmcinnessportscoaching.com or on 07599 297305. If a child is in immediate danger, call 999. You can also contact the NSPCC helpline on 0808 800 5000. Our full safeguarding policy is available on request.

COMPLAINTS

We want to put things right. Please raise any concern with your coach first, or email info@seanmcinnessportscoaching.com. We will acknowledge your complaint within three working days, investigate it and tell you the outcome in writing within 28 days. We keep a record of all complaints. If you are not satisfied with our response, you can contact Ofsted on 0300 123 4666.